Privacy Policy
Blackwired Web Privacy Statement
Blackwired is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, disclose, and safeguard your personal information in accordance with Singapore’s PDPA, the UK and EU General Data Protection Regulations (GDPR), and relevant US data privacy laws.
Data Controller and Contact Information
The primary data controller is Blackwired Pte Ltd, headquartered in Singapore. Subsidiaries in the UK, Europe, and the US operate under local data protection frameworks, and their contact details are available on our website.
Personal Data We Collect
Blackwired collects personal data including but not limited to your name, contact details, identification information, payment information, IP addresses, and usage data. This data is collected through various interactions such as website use, service provision, and communication with us. If you provide your contact details on this website, for example, when booking a demo or requesting more information, we will retain your data only for as long as necessary to fulfil the purpose for which it was collected. In addition, we participate in various conferences and events annually where we may collect contact details from interested parties. In such cases, we retain the data provided and may follow up with those contacts for relevant communications related to our services or offerings. We handle all such personal data in accordance with applicable data protection laws, including Singapore’s Personal Data Protection Act (PDPA), ensuring it is securely stored and not kept longer than necessary for our business or legal purposes.
Purposes of Processing
Your personal data is processed for purposes including:
- Providing and managing our products and services
- Customer support and communication
- Marketing and promotional purposes
- Compliance with legal and regulatory obligations
- Security and fraud prevention
Legal Basis for Processing
Blackwired processes your data, where applicable, based on your consent, performance of a contract, legitimate interests, or compliance with a legal obligation, in accordance with applicable laws.
Data Sharing and Data Transfers
Personal data may be shared among group companies across Singapore, UK, Europe, and the US to fulfil the above purposes.
Your personal data may be transferred to, stored, and processed in countries outside of Singapore, including our subsidiaries and service providers in the UK, the European Economic Area (EEA), and the United States. Where such transfers occur, Blackwired will ensure that appropriate data protection safeguards are in place in compliance with applicable data protection laws.
For transfers of personal data from the UK and the EU/EEA to countries outside these jurisdictions, Blackwired relies on legal mechanisms such as Standard Contractual Clauses (SCCs) adopted by the European Commission and the UK International Data Transfer Agreement (IDTA) or the UK Addendum to the EU SCCs. These contractual safeguards are designed to provide adequate protection for your personal data during international transfers and ensure compliance with UK GDPR and EU GDPR requirements.
Before transferring any personal data internationally, Blackwired will conduct a transfer impact assessment to evaluate the legal and practical protections available in the destination country and implement additional measures as necessary to protect your data.
Your Rights
Subject to applicable laws, you have rights to access, correct, delete, restrict or object to the processing of your personal data, and to data portability. You may withdraw consent for marketing communications at any time. To exercise any of your statutory rights, please contact our Data Protection Officer at: dpo@blackwired.com
Data Security and Retention
Blackwired implements reasonable technical and organizational measures to protect your personal data from unauthorized access or disclosure. Personal data is retained only as long as necessary or as required by law.
Cookies and Online Tracking
Our website uses cookies and similar technologies for functionality and analytics. Where personal data is involved, consent is obtained as required.
Data Breach Notification
In the event of a data breach, Blackwired will comply with notification requirements under the PDPA and applicable international laws, informing regulators and affected individuals as necessary.
Contact Us
For any questions about this Privacy Notice or to exercise your data protection rights, please contact our Data Protection Officer at contact email: dpo@blackwired.com
Nature of Data on the Internet
It is Blackwired Pte Ltd’s intent to guard any personal information that you submit to us, and Blackwired Pte Ltd will continue to take steps to maintain the security of this Site. However, the data we collect from you may be distributed throughout Blackwired Pte Ltd and the open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. Therefore, in submitting personal information to the Site, you assume the risk of a third party obtaining that information.